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Tech Help Center

Instant solutions for common tech problems — mobile, laptop, software, and more

What Do You Need Help With?

Choose a category to find solutions

Mobile Issues

Battery, charging, screen, software problems

Laptop/PC Issues

Slow performance, Windows errors, hardware

Software Help

Installation, activation, troubleshooting

Network Issues

WiFi, internet, connection problems

Data Recovery

Lost files, deleted photos, backup

WhatsApp Help

Business API, automation, chatbots

Common Problems & Solutions

Step-by-step guides to fix issues yourself

Phone Not Charging / Battery Draining Fast

Quick Fixes:

  1. Clean charging port: Use a toothpick to remove lint/dust carefully
  2. Try different cable/charger: Test with original or certified charger
  3. Restart phone: Force restart to clear software glitches
  4. Check for background apps: Close apps draining battery (Settings > Battery)
  5. Update software: Install latest OS updates
Still not working? Battery may need replacement (₹500-₹2000 depending on model).

Phone Hanging / Freezing / Slow Performance

Step-by-Step Solution:

  1. Clear cache: Settings > Storage > Cached Data > Clear
  2. Uninstall unused apps: Remove apps you don't use
  3. Free up storage: Keep at least 15% storage free
  4. Disable animations: Developer Options > Reduce animations
  5. Factory reset (last resort): Backup data first, then Settings > Reset
Prevention tip: Avoid installing too many apps. Use lite versions when possible.

Laptop Running Slow / Hanging

Quick Fixes:

  1. Check RAM usage: Task Manager (Ctrl+Shift+Esc) > Performance
  2. Close startup programs: Task Manager > Startup > Disable unwanted
  3. Run Disk Cleanup: Search "Disk Cleanup" > Clean system files
  4. Update drivers: Device Manager > Update all drivers
  5. Scan for malware: Run Windows Defender or Malwarebytes
  6. Consider SSD upgrade: Biggest speed boost (₹2000-₹5000)
Pro Tip: 8GB RAM + SSD = Instant 5x speed boost on old laptops!

Windows 10/11 Not Booting / Blue Screen Error

Emergency Steps:

  1. Safe Mode: Restart > F8 repeatedly > Safe Mode
  2. Startup Repair: Boot from USB > Repair your computer
  3. System Restore: Restore to previous working state
  4. Check hardware: Remove external devices and try again
  5. Last resort - Reinstall Windows: Backup data via live USB first
⚠️ Critical: Don't panic! Most issues are fixable. Contact us before formatting.

Microsoft Office Not Activating / Showing Trial Expired

Activation Solutions:

  1. Use genuine key: Enter 25-digit product key (File > Account)
  2. Online activation: Connect to internet and activate
  3. Phone activation: Call Microsoft if internet fails
  4. Remove previous activation: Uninstall completely, clean registry, reinstall
Need a license? We provide genuine Office 2021 licenses at ₹4,899 (lifetime).

WiFi Connected But No Internet Access

Troubleshooting Steps:

  1. Restart router: Unplug for 30 seconds, plug back
  2. Forget & reconnect WiFi: Forget network, re-enter password
  3. Flush DNS: CMD > Type "ipconfig /flushdns"
  4. Reset network settings: Settings > Network Reset
  5. Update WiFi driver: Device Manager > Network Adapters
Check: Is the issue on all devices? Contact ISP if yes.

Recover Deleted Photos / Files / WhatsApp Chats

Recovery Methods:

  1. Check Recycle Bin / Recently Deleted: First place to look
  2. Google Photos / Cloud backup: Check auto-backup
  3. Use Recuva (PC): Free software for deleted file recovery
  4. WhatsApp local backup: Internal Storage > WhatsApp > Databases
  5. Professional recovery: For formatted drives / physical damage
⚠️ Important: Stop using device immediately to prevent overwriting!

WhatsApp Business Setup & Automation

Setup Guide:

  1. Download WhatsApp Business: Separate from personal WhatsApp
  2. Create business profile: Add business name, category, description
  3. Set up catalog: Add products with prices and photos
  4. Quick replies: Save common messages (/shortcut)
  5. Auto-reply messages: Greeting, away message setup
  6. WhatsApp API (advanced): For chatbots and bulk messaging
Pro Service: We set up complete WhatsApp Business automation (₹3,999).

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